Privacy Policy

Last updated: September 25, 2025

Snowbird Home Care ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, request a quote, communicate with us, or use our services.

1. Information We Collect

We may collect personal information you voluntarily provide to us, including:

  • Name
  • Email address
  • Phone number
  • Property address or service location
  • City and state
  • Details about requested services
  • Any other information you submit through forms, scheduling tools, email, text, or phone

We may also collect limited technical information automatically through our website, such as:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Date and time of visits
  • Referring website or ad source

2. How We Use Your Information

We may use your information to:

  • Respond to inquiries and provide quotes
  • Schedule consultations or services
  • Communicate with you about your account or requested services
  • Send service-related updates, reminders, or follow-up messages
  • Improve our website, services, and customer experience
  • Analyze ad and website performance
  • Comply with legal obligations and protect our business

3. How We Share Information

We do not sell your personal information. We may share your information only as needed with trusted third parties that help us operate our business, such as:

  • Website hosting providers
  • Scheduling or customer communication platforms
  • Payment processors
  • Advertising and analytics providers
  • Contractors or service providers assisting with requested services
  • Legal or government authorities when required by law

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to improve site functionality, understand website traffic, and measure advertising performance. These technologies may collect information about your interactions with our website and ads.

For example, if we run ads on platforms such as Meta or Google, those platforms may use tracking technologies to help us understand ad performance and improve lead generation.

5. Lead Forms and Advertising Platforms

If you submit your information through a lead form on Facebook, Instagram, or another advertising platform, we may receive the information you provide there, such as your name, email, phone number, city, and service interest. We use that information to follow up with you regarding your inquiry, provide information, and offer services you requested.

6. Text, Phone, and Email Communications

If you provide your phone number or email address, you consent to be contacted by Snowbird Home Care regarding your inquiry, requested services, scheduling, updates, and follow-up communication. Message and data rates may apply for text messages depending on your carrier and plan.

Optional stronger language if you plan to text leads regularly:
By providing your phone number, you agree to receive calls and text messages from Snowbird Home Care regarding your inquiry and services. Consent is not a condition of purchase. You can reply STOP to opt out of text messages at any time.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

8. Data Retention

We keep personal information only as long as reasonably necessary for business, legal, operational, or recordkeeping purposes.

9. Your Choices

You may contact us at any time to:

  • Request access to the personal information you provided
  • Request correction of inaccurate information
  • Request deletion of your information, subject to legal or operational requirements
  • Opt out of future marketing communications

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

11. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Snowbird Home Care
Email: dorian@snowbirdhomecareaz.com
Phone: 602-834-5017
Website: www.snowbirdhomecareaz.com