Privacy Policy

Last updated: September 25, 2025

Snowbird Home Care ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, request a quote, communicate with us, or use our services.

1. Information We Collect

We may collect personal information you voluntarily provide to us, including:

Name
Email address
Phone number
Property address or service location
City and state
Details about requested services
Any other information you submit through forms, scheduling tools, email, text, or phone

We may also collect limited technical information automatically through our website, such as:

IP address
Browser type
Device type
Pages visited
Date and time of visits
Referring website or ad source

2. How We Use Your Information

We may use your information to:

Respond to inquiries and provide quotes
Schedule consultations or services
Communicate with you about your account or requested services
Send service-related updates, reminders, or follow-up messages
Improve our website, services, and customer experience
Analyze ad and website performance
Comply with legal obligations and protect our business

3. How We Share Information

We do not sell your personal information. We may share your information only as needed with trusted third parties that help us operate our business, such as:

Website hosting providers
Scheduling or customer communication platforms
Payment processors
Advertising and analytics providers
Contractors or service providers assisting with requested services
Legal or government authorities when required by law

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to improve site functionality, understand website traffic, and measure advertising performance. These technologies may collect information about your interactions with our website and ads.

For example, if we run ads on platforms such as Meta or Google, those platforms may use tracking technologies to help us understand ad performance and improve lead generation.

5. Lead Forms and Advertising Platforms

If you submit your information through a lead form on Facebook, Instagram, or another advertising platform, we may receive the information you provide there, such as your name, email, phone number, city, and service interest. We use that information to follow up with you regarding your inquiry, provide information, and offer services you requested.

6. Text, Phone, and Email Communications

If you contact us or provide your email address, we may email you about your inquiry, requested services, scheduling and follow-up.

If you check the box on our website, text us first or tell us on a call that we may contact you, Snowbird Home Care may call and text you at the number you provided about your inquiry and service: replies to your questions, walkthrough scheduling and reminders, visit and report notices, billing reminders and follow-up. Some calls and texts may be sent by automated systems, including our AI assistant. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to any text to opt out or HELP for help. See our SMS terms.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except service providers that deliver our messages on our behalf (such as our phone and messaging provider).

7. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

8. Data Retention

We keep personal information only as long as reasonably necessary for business, legal, operational, or recordkeeping purposes.

9. Your Choices

You may contact us at any time to:

Request access to the personal information you provided
Request correction of inaccurate information
Request deletion of your information, subject to legal or operational requirements
Opt out of future marketing communications

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

11. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Snowbird Home Care
Email: [email protected]
Phone: 602-834-5017
Website: www.snowbirdhomecareaz.com